Red Hat’s OpenShift Container Platform (OCP) lets companies enjoy a secure model of cloud storage. Additionally, it simplifies the automation of provisioning, management, and scaling of applications. It provides the choice for developers to choose their programming language for app development. With many features including docker container and run time packaging, OpenShift lets developers develop code that works seamlessly on any platform. Besides, the entire team can access it over the cloud and make any changes as per need.

With so many benefits of OCP, organizations are in constant search for OCP provider who suits their business needs. It is indispensable to choose an OCP provider who fits your bill and delivers the best services.

Here are some tips to choose OCP provider so that you can stay assured of the final results:

Tip #1: Filter your provider niche wise

Choose a provider who has relevant service delivery experience in your business stream. While this may be good to have, it speeds up the knowledge transfer to the company representatives and makes your life easy in explaining your requirements.

Tip #2: Check testimonials and expertise

Ask for their previous client’s details and go through the testimonials. They will help you gain clarity on the service quality and responsiveness of the service provider. Also if there are any previous customers related to your business domain.

Tip #3: Check their availability for support

Cloud issues may arise at any time. You do not want them to impact your business and clients. Thus it is crucial to choose a provider who will be available 24×7 for solving your emergencies. This criterion comes to the fore if you are choosing a service provider outside of your geography or time zone.

Tip #4: Observe their Service Level Agreements (SLAs)

SLAs are critical in defining customer satisfaction. There can be a huge loss to business in terms of reputation and finance if issues and tickets are not closed in mentioned time intervals. Thus, SLA is one main aspect you should check with your OCP provider before finalizing one for your business.

Tip #5: Calculate Cost and Return on Investment

Choosing third-party services may be costly yet indispensable. Make your research and gather details about OCP providers in terms of their pricing. Scrutinize the services they are offering for the price they quote. Calculate the Return on Investment for the price you are paying to the provider.

Tip #6: Experience Matters

When it comes to handling and resolving network-based and cloud-based issues, experience comes of great help. Choose OCP partners with experience in resolving issues for global customers. If the company is new, check the profile of the team – their previous associations, and work experience and certifications, etc.

Tip #7: Trust and professional levels

Outsourcing cloud services can mean handing over the responsibility of your business needs to the third-party service provider. Hence, it goes without saying to check the trust levels and their accountability along with their professional attitude. Choose an OCP partner who can be more like a trusted business partner whom you can rely on rather than just being available for a problem-solving basis.

Tip #8: Off-shore or on-shore

OCP services can be available in your country or other countries that excel in the offshore process. There can be various aspects to decide which service to opt for. You may consider the following aspects to decide on this perspective:

•  Cost: Offshore services can be cheaper and will suit startups who are cash crunched and companies on a tight budget.

•  Availability: If you are looking at an OCP service round the clock for your customers, opting for off-shore providers to get you the work done. While you sleep, they will be available for your customers and vice versa. Thus, your business will have round-the-clock services for your clients.

•  Language: Sometimes language can be a barrier to choosing offshore OCP provider companies. Make sure that they have a point of contact who can enable smooth communication so that language won’t be a constraint.

Final Thoughts

OCP is one such service that is in demand from many businesses. If you are keen on providing seamless services to your clients and make the best return on investment on OCP provider, consider the tips mentioned above and make a suitable choice.